Her academic achievements set the tone for her career. She holds a Master’s degree in Computer Science from Alagappa University and a Bachelor’s degree in Electrical and Electronics Engineering from Madurai Kamaraj University. To stay ahead in her field, she earned certifications including Salesforce Certified Administrator, Salesforce Sales Cloud Consultant, and AI for Product Management, which underscore her commitment to professional growth and technical expertise.

Currently a Senior Product Manager at iLink Solutions LLC, she has spearheaded key initiatives, including a seamless digital transformation for Scholastic Book Clubs using Salesforce Commerce Cloud (SFCC). Her strategic leadership in creating product roadmaps, enhancing payment integrations, and collaborating on UI designs has improved customer satisfaction and operational efficiency. By aligning business needs with customer expectations, she ensures that each product delivers measurable impact.

Her career spans roles at Elementalents LLC, Cognizant Technology Solutions, and Tata Consultancy Services, where she managed high-profile projects across industries such as banking, e-commerce, and manufacturing. At Elementalents LLC, she successfully developed a B2B e-commerce product roadmap, leading API integrations and DocuSign solutions to improve user experiences.

During her tenure at Cognizant, she worked extensively in the payment domain, driving automation for over 250 reports and aligning business strategies to boost revenue. Her ability to adapt and thrive in diverse industries highlights her versatility and commitment to excellence.

A cornerstone of his success is her deep expertise in Salesforce solutions. From optimizing credit approval processes at CIT Bank to enhancing customer experience at iLink Solutions, she has demonstrated unparalleled skill in leveraging Salesforce capabilities. Her innovative integrations, such as PayPal payments and HRR Bureau reports, have streamlined operations and empowered businesses with efficient solutions.

She is a firm advocate of Agile methodologies, fostering collaboration and innovation within her teams. She excels in defining product backlogs, prioritizing user stories, and leading sprint planning to deliver projects that align with stakeholder expectations. Her leadership style creates a culture of accountability and excellence, ensuring her teams remain focused on delivering results.

Her ability to synthesize complex requirements and develop transformative solutions positions her as a leader in digital innovation. Her expertise in Salesforce Commerce Cloud, Adobe Experience Manager, and data-driven decision-making continues to revolutionize the way businesses interact with their customers.

She is a true trailblazer in product management and digital transformation. Her journey—from mastering Salesforce solutions to creating impactful product strategies—serves as an inspiration for aspiring professionals. With her vision, technical expertise, and leadership, she is shaping the future of product management and driving meaningful change in the industry.