In his current role as an Architecture Lead Analyst, he has played a key role in developing target state architecture for critical systems in the Cards and Payments domain. He has worked on initiatives to align business capabilities with organizational goals, focusing on regulatory compliance and operational efficiency. His responsibilities include application decommissioning, data lineage mapping, and analyzing the total cost of ownership, all of which contribute to strengthening enterprise architecture.

By collaborating with senior leadership, process owners, and solution architects, he supports governance and the adoption of enterprise architecture methodologies.  His work contributes to meeting critical milestones, helping organizations improve their risk and controls framework.

During his time as a Digital Engineering Lead Analyst, he led the Level 3 support team for a mobile banking application. He established the team’s processes for addressing production incidents, reducing incident backlogs, and improving service levels. These efforts positively impacted the customer experience and user satisfaction.

He also designed a centralized dashboard for real-time monitoring of incidents, enabling better oversight and ensuring transparency throughout the resolution process. His work supported the app’s reliability and its importance as a key customer service channel.

His experience includes delivering notable projects in the Cards and Payments domain, such as implementing dynamic card security features to enhance security in e-commerce transactions. He also facilitated the onboarding of global payment processing systems, aligning with international standards and improving transaction efficiency.

In a regulatory project, he enabled the cancellation of recurring charges on credit cards, meeting tight deadlines set by financial authorities. These projects showcase his ability to manage complex requirements and ensure timely delivery.

His expertise in Cards and Payments technology, combined with his experience in business architecture and software development, has supported meaningful improvements in financial operations. His contributions to enhancing customer experience, ensuring compliance, and optimizing processes highlight his value as a dedicated professional in the financial technology sector.