During his successful tenure in the United States, he played a pivotal role in delivering transformative projects that helped insurers reduce operational costs, improve policy administration, and elevate customer satisfaction. He has worked extensively on integrating advanced technologies such as machine learning and data analytics to optimize underwriting processes and improve risk assessment accuracy.

He has been actively applying his expertise to support the evolution of the insurance sector. He currently serves as a strategic advisor to multiple insurance organizations, guiding them through complex transformations to position them as industry leaders. His recent initiatives include the implementation of cloud-native platforms that deliver scalable solutions for claims automation, as well as leveraging AI to predict customer behaviors and offer personalized products, resulting in enhanced decision-making and better client retention.

Beyond his professional contributions, he is dedicated to mentoring the next generation of insurance professionals. He regularly conducts workshops, mentors young talent, and speaks at industry forums, sharing his knowledge on emerging trends and best practices. His commitment to fostering innovation and building future-ready talent continues to shape a more agile, technology-driven, and customer-centric insurance sector in India, Canada, and beyond.